SAS Knowledge Hub

OperationalSKH

A product Q&A chatbot for a sales team, over Telegram and the web, from one shared answer engine.

Sales reps field the same product question over and over, and the answer used to depend on who happened to reply. Telegram and the web app here both read from one answer engine, so they can never disagree — and the material behind it can be corrected through an admin panel without touching code.

Screens

Tap an image to enlarge

The web chatbot, answering a product question with an image

The superadmin dashboard: who asks the most, which answers rate poorly

The Materi & Kamus panel — typo/slang normalised before matching

Facts

Type: Bot
Built with: Node.js (Express + node-telegram-bot-api) + better-sqlite3, vanilla JS/HTML frontend
Running since: August 2026
Address: https://sahabatabadi.afteroffice.dev/qna/chatbot.html ↗